Making the Most of Your First Care Home Visit

Visiting a care home for the first time can be an emotional experience filled with hope and a multitude of questions. Whether you’re considering options in North Devon, Somerset, or beyond, it’s crucial to approach this visit with a clear plan to ensure you gather all the necessary information to make a well-informed decision. Here at Eastleigh Care Homes, we encourage open communication and thorough exploration during your first visit. Here are some key tips to help you make the most of your initial care home tour.

1: Prepare a List of Questions

Before your visit, take some time to jot down all the questions you have about the care home. Think about the aspects of care that are most important to you or your loved one, such as the types of activities offered, meal services, staff qualifications, and the level of personal care provided. Having a list will help you ensure that no critical question goes unanswered during your visit.

2: Observe the Environment

As you walk through one of our care homes in North Devon or Somerset, pay close attention to the cleanliness, safety features, and overall atmosphere of the environment. Notice whether the residents seem happy and engaged and whether the staff appear friendly and responsive to their needs. The ambience and interactions within the home can tell you a lot about the quality of life your loved one will experience.

3: Discuss Care Needs

Be clear about the specific care needs of your loved one. Discuss these needs with the staff to determine how they would manage and accommodate these requirements. At Eastleigh Care Homes, we pride ourselves on our ability to offer personalised care that adapts to the evolving needs of our residents. This conversation will also help you assess whether the home feels capable and confident in delivering the required level of care.

4: Meet the Staff and Residents

Take the opportunity to speak with the care home’s staff and, if possible, some of the residents; this can provide you with insights into the community and how well the residents are cared for. Engaging with the staff will also give you a sense of how knowledgeable and passionate they are about their work, which is crucial for providing compassionate and effective care.

5: Understand the Costs and Contracts

It’s important to understand the costs involved in care home living clearly. During your visit, ask about the fees, what they cover, and any additional costs you might incur for extra services. Also, request to see a sample contract so you can review the terms in detail at home.

6: Take Your Time

Take your time with your visit and the decision-making process. Feel free to ask if you can spend more time in communal areas or even join in an activity. Observing daily life in the care home can provide a deeper understanding of what to expect. It’s also advisable to visit more than once, perhaps at different times of the day, to get a well-rounded view of the home’s operations and atmosphere.

7: Follow Up

After your visit, take some time to reflect on what you’ve learned and discuss it with your loved one and other family members. If you have any follow-up questions, don’t hesitate to contact the care home. 

At Eastleigh Care Homes in North Devon and Somerset, we understand that choosing the right care home is a significant decision. We are committed to supporting you every step of the way with compassion, professionalism, and a dedication to excellence in care. We look forward to welcoming you and your loved one into our community, where we strive every day to make everyone feel at home.