Our East Street residential home in South Molton has just been awarded ‘outstanding’ by the Care Quality Commission who regulate our industry.
The fantastic result is attributed to the amazing care team that work in the home and that nothing is ever too much for our residents, relatives or their representatives. The team have shown how skilled and knowledgeable they are about peoples needs, preferences and wishes. Also ensuring they provided a truly person-centred approach through detailed and collaborative care planning.
Our ethos is ‘everything I’d look for if it were for me or my family’ and we consider this outcome has proved that we can stand proud and that we are delivering our mission statement.
A copy of our report summary can be read here – CQC Summary