5 Essential Questions to Ask When Visiting a Care Home for the First Time

Choosing a care home for a loved one is a decision that comes with many considerations. It’s a process that involves not just evaluating the care home’s facilities and services, but also understanding the ethos and the quality of life it offers its residents. Visiting a care home for the first time is a crucial step in this decision-making process. At Eastleigh Care Homes, located in the beautiful settings of Minehead & South Molton, we welcome families to ask questions and explore what we have to offer. Here are five essential questions to ask when visiting Care Homes in Devon & Somerset for the first time, to ensure you make an informed and compassionate choice.

1. What is the Level of Personalised Care Provided?

Understanding the level of personalised care provided is crucial. Ask about how the care home assesses the individual needs of its residents and how these assessments inform the care plans. At Eastleigh Care Homes, we pride ourselves on our person-centred approach, ensuring that each resident’s care plan is tailored to their unique needs, preferences, and interests.

2. How Does the Care Home Support Social and Emotional Well-being?

The social and emotional well-being of residents is as important as their physical health. Enquire about the types of activities and social events the care home organises. It’s also beneficial to ask how the home supports residents in maintaining connections with their community and loved ones. Eastleigh Care Homes offers a vibrant calendar of activities, encouraging social interaction and the pursuit of personal interests in a supportive and friendly environment.

3. Can You Tell Me About the Staff Qualifications and Training?

The qualifications and ongoing training of the care home staff are indicative of the quality of care your loved one will receive. Ask about the recruitment process, staff qualifications, and any specialised training they undergo, especially in areas like dementia care. At Eastleigh Care Homes, our staff are not only highly qualified but also participate in continuous professional development to ensure the highest standards of care.

4. What Are the Facilities and Amenities Like?

A tour of the care home should give you a good sense of the facilities and amenities available. However, asking specific questions about the living spaces, outdoor areas, dining options, and any special amenities can provide deeper insights. Eastleigh Care Homes is proud of its homely yet high-quality facilities, designed to offer comfort, security, and enjoyment to all our residents.

5. How Does the Care Home Handle Medical Emergencies or Health Decline?

Understanding how a care home responds to medical emergencies or a resident’s health decline is essential. Ask about the protocols for emergency situations, the availability of medical staff, and how the home communicates with families during these times. At Eastleigh Care Homes, we ensure that families are informed and involved in the care process, especially in critical situations, reflecting our commitment to transparency and partnership in care.

Summary

Visiting a care home for the first time can be an enlightening experience, offering valuable insights into the life your loved one will lead there. By asking these essential questions, you can gauge whether the care home aligns with your loved one’s needs and your expectations. At Eastleigh Care Homes in Minehead & South Molton, we are dedicated to providing an open and informative visit experience, helping families make the best decision for their loved ones. Choosing the right care home is a significant step, and we are here to support you every step of the way.