Hotel Services Assistant for Care Home in North Devon

Rate of pay: £9.15per hour

We are currently looking to recruit a Hotel Services Assistant into our Care Home in North Devon. Benefits of this position include continuous learning and training, a pension scheme, 28 days annual leave (pro rota from a full time contract), internal progression and opportunity to take part in regular team socials. If you are interested in finding out more about the role or to apply for the role please visit our Job Vacancies page.


Skills, Knowledge & Qualifications

-Genuine interest in working within a caring environment
-Ability to communicate appropriately, effectively and sensitively with staff, Clients and relatives
-Ability to work under instruction and within a team
-Satisfactory police check and check against ISA list (where applicable)

Main Responsibilities
-Ensure clean and hygienic maintenance of the Home
-Maintain a high standard of appearance within the home which will contribute to the quality of care and lifestyle afforded to each client. This is particularly applicable to each client’s privacy and dignity and in respect of each client’s personal possessions
-To clean all allocated rooms including furniture, fittings, fabric, carpets and equipment
-Responsible for cleaning sanitary and other equipment, with particular attention to guidelines for infection control
-Report any malfunction of equipment or fittings that require maintenance or cannot be kept to standard through normal cleaning procedures
-To deal with the waste bags and their prescribed disposal in line with Company policies and procedures

Health and Safety
-Be aware and comply with the health and safety statement and the COSHH statement
-Report immediately to the Registered Manager, or senior person in charge, any illness of an infectious nature or accident incurred by a client, colleague, self or another
-Understand, and ensure implementation of, Eastleigh Care Homes Health and Safety policy, Emergency and Fire procedures
-Report to the Registered Manager, or the senior person in charge, any faulty appliances, damaged furniture, equipment or potential hazard
-Promote safe working practice within the home
-Occasional contact with bodily fluids when cleaning toilets
-Occasional/frequent exposure to verbal aggression, dirt, dust, smells, odours when working in the home

Training and Development
-Maintain professional knowledge and competence
-Attend mandatory training days/courses, on or off site, as and when required
-Undertake training identified at appraisal

-Promote and ensure the good reputation of Eastleigh Care Homes
-Ensure that all information of a confidential nature gained in the course of duty is not divulged to third parties
-Ensure that the security of Eastleigh Care Homes is maintained at all times
-Ensure that all equipment is clean and well maintained
-Notify the Registered Manager, or senior person in charge, as soon as possible of your inability to report for duty, and also on your return from all periods of absence
-Wear uniform as agreed with Eastleigh Care Homes
-Maintain personal standards of hygiene and promote universal precautions to limit cross infection
-Refer to the Registered Manager, or senior person in charge, any situation which is not within your current responsibility
-Adhere to all Company policies / procedures within the defined timescales


The post holder must devote their whole time and attention to such duties.

This job description is designed to identify the principle responsibilities of the post only, and is subject to review in the light of the changing needs of the business. It is not intended as an exhaustive list. The post holder is required to be flexible in developing the role of Hotel Services to respond to new and changing demands.